AI Agents

Production-grade AI for repetitive office work.

We design, build and operate AI agents that replace high-volume, low-judgement workflows — with monitoring, audit logs and human-in-the-loop controls appropriate to the task. We are pragmatic: if a workflow doesn't benefit from AI, we'll say so.

Document Intake & Triage

Extract structured data from CVs, invoices, contracts, identity documents and emails — and route them into the right downstream system.

Drafting Assistants

First-draft generation for emails, reports, summaries and proposals, grounded in your own templates, tone of voice and approved content.

Knowledge Retrieval

Internal Q&A over your policies, handbooks, SharePoint, ticket history or knowledge base — with cited sources, not hallucinations.

Inbox & Queue Triage

Classify incoming emails or tickets, draft replies, propose actions and escalate the genuinely difficult cases to a human.

Reporting Agents

Scheduled or on-demand analysis of operational data — written narratives, exception lists and recommended next actions.

Process Copilots

Embedded assistants inside your existing tools (ATS, CRM, ERP) that take instruction in natural language and act through APIs.

Web & Applications

Websites and bespoke applications, engineered properly.

From marketing sites to internal portals and customer-facing applications, we build on modern, maintainable foundations — with the security, performance and observability you'd expect from a senior engineering team.

Marketing & Brand Sites

Fast, accessible, SEO-ready websites with CMS where you want one, headless where you don't, and analytics built in.

Client & Candidate Portals

Secure portals for clients, candidates, members or partners — single sign-on, fine-grained access, document workflows.

Internal Admin Tools

The bespoke "back-office app" your operations team has been asking for, replacing fragile spreadsheets and shared inboxes.

Web Applications

Full custom SaaS-style applications — authentication, billing, multi-tenancy, audit trails and role-based access from day one.

E-commerce & Booking

Headless commerce, booking, scheduling and payment flows integrated with your existing CRM and accounting stack.

Modernisation

Lift legacy desktop, Access or VB applications into modern web stacks without disrupting day-to-day operations.

MS SQL & Data

The data platform your business runs on.

We are deeply specialised in Microsoft SQL Server and the wider Microsoft data ecosystem — Azure SQL, Synapse, Fabric, Power BI — alongside Postgres and modern data warehouses. We design for correctness, performance and clarity.

Database Design & Build

New OLTP and reporting databases architected for your domain, with sensible normalisation, constraints and documentation.

Performance Tuning

Health checks, query optimisation, indexing strategy and rewrite of slow-running stored procedures and reports.

Reporting & BI

Operational dashboards and reporting layers in Power BI, with a properly modelled semantic layer underneath, not a spaghetti of DAX.

Data Warehousing

Fit-for-purpose warehouses for SMEs — pragmatic dimensional models, ELT pipelines and incremental loads.

Migrations

On-prem SQL Server to Azure, version upgrades, consolidation projects, and platform migrations with full data lineage.

Data Quality & Governance

Master data, data quality rules, access controls and audit — so your numbers are trusted by the people who use them.

IT Support & Operations

Outsourced IT support, with a senior team in the loop.

For SMEs and professional firms without an in-house IT department — or those who want to augment a small internal team. We act as your IT function, with predictable monthly cover.

Helpdesk & Endpoint

End-user support, device provisioning, MDM, patching and lifecycle management across Windows, macOS and mobile.

Microsoft 365 & Azure

Tenant administration, identity, conditional access, Exchange, SharePoint, Intune and cost optimisation.

Networking & Connectivity

Office network design, VPN, secure remote access, Wi-Fi and printer infrastructure for distributed teams.

Cloud Hosting

Azure / AWS / GCP hosting for your applications, websites and data platforms, with monitoring and backup baked in.

Security Baselines

Pragmatic, audit-friendly security baselines — MFA, least privilege, encryption, logging and incident playbooks.

Backup & Recovery

Independently verified backups, defined recovery objectives and routine restore tests — not "we hope it works".

Back-Office Automation

The boring, repetitive work — automated, observable, auditable.

The integrations, scripts and scheduled jobs that quietly remove hours of manual work from your week. Built to be reliable and visible, not invisible "macros" that break the moment someone changes a column.

System Integration

Two-way integrations between CRM, ATS, accounting, ticketing and bespoke systems — event-driven and monitored.

Document Generation

Contracts, statements, reports and proposals generated from your data, with version control and audit trail.

Workflow Automation

Approvals, onboarding, offboarding, renewals and other multi-step processes turned into running software.

Scheduled Jobs

Reliable cron and orchestration — with alerting on failure, dashboards on success and proper retry semantics.

Email & Notifications

Templated, branded, deliverable transactional emails and notifications across email, Teams, Slack and webhooks.

Data Movement

Reliable ETL between systems — file drops, APIs, databases and SaaS platforms, with clear logs and reconciliations.

Sectors We Serve

Built around the operational realities of professional firms.

We focus on a small number of sectors so that our domain knowledge compounds for every client.

Recruitment

ATS-adjacent tooling, candidate & client portals, compliance, AI-assisted CV review, placement automation.

Professional Services

Time, billing and matter systems, client portals, knowledge management, document automation.

Finance & Accounting

Practice-management integrations, client onboarding, KYC workflows, secure document exchange.

Legal

Matter management, secure portals, structured intake, redaction-aware AI workflows.

Property & Trading

Listing systems, deal pipelines, valuation models, reporting and operational dashboards.

SMEs Generally

Owner-led firms with 5–250 staff who need senior engineering attention without hiring a full IT team.

Want to talk through your situation?

Every engagement starts with a 30-minute scoping conversation — no obligation, no scripted sales pitch. A senior engineer will respond within one working day.

Book a Discovery Call